Last updated: May 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with buildmymenu.app, you can request a full refund within 30 days of your purchase, no questions asked. Refunds are processed by our payment provider, Paddle.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team who will help you.
How long do refunds take?
Once approved, refunds are processed within a few business days. The funds may take additional time to appear on your statement depending on your bank or card issuer.
Cancelling your subscription
You can cancel your subscription anytime from your Billing dashboard. When you cancel, you keep access until the end of your current billing period — you won't be charged again.